Makro's Deception

It is with great disappointment that I have to deal with Makro on the same matter again. I was very disappointed with their response. Here is my response to them:

As I explained to you, you should not call the customer with yet another excuse which is flimsy at best and clearly another lie. This is really very bad Customer Service and just proves me right once again - the lies and deception do not bode well for Makro - such a prestigious company. The sad thing is that it is advertised online yet you have major problems sourcing such a simple item as a beverage cooler. Why not take the item off the list if it is so difficult to acquire? It really would do a lot for Makro’s reputation. Makro’s reputation is brought into disrepute over R2899 hardly worth it.