TM
Tudy M
1 reviews | Active since Jan 2019
30 Jan 2019, 16:11
Makro's customer service is a joke
I cant believe how slack Makro's service is! I am still waiting to have someone contact me to arrange a date and time to come and fix my washing machine. The service call was placed 3 weeks ago!!!!!!
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Replies (1)
Makro's replyOfficial
30 Jan 2019, 17:39Good Tudy-Marais Thank you for your feedback. Allow me to apologize for the poor service experienced at our Makro Wood Mead store. This is definitely not the type of experience, we want our customers to have. I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you, our valued customer. We will ensure that your feedback is taken to the relevant departmental manager and the poor work is addressed.
Kind Regards,
Tebogo
Kind Regards,
Tebogo
Makro's reply30 Jan 2019, 17:39
Official
Good Tudy-Marais Thank you for your feedback. Allow me to apologize for the poor service experienced at our Makro Wood Mead store. This is definitely not the type of experience, we want our customers to have. I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you, our valued customer. We will ensure that your feedback is taken to the relevant departmental manager and the poor work is addressed.
Kind Regards,
Tebogo
Kind Regards,
Tebogo