Makro/RCS Group Useless Bunch of Inept People

I'm tired of the terrible service that is Makro Customer service Department, after numerous times of Phoning the ********** getting through to someone and then being left on hold for over 15 to 20min at a time all this to correct mistake mad by Makro's Finance department.

I keep getting calls asking me to pay my account when I have already paid the account. I pay my account and send them Proof of Payment via EFT. its been 3 months now and I'm getting laywers letters and charge late fees and still no progress. Makro has suspended my card and I've probably been reported as Bad Credit. Yet. I PAY MY ACCOUNTS. but the people in their Finance or Accounts department must be the most useless bunch of inept workers in the world that they can not find an entry on a Bank Statement and correspond it the Proof of Payments I sent. I for one will close my account once this is sorted out.