DD
Duchess D
1 reviews | Active since Jun 2023
13 Apr 2026, 12:01
(Makro)Positive Resolution After Payment Mix-Up
I experienced a payment error at Makro where the two opposite debit machines were interfering with each other. When I tapped my card on my machine, it automatically charged my account for the customer opposite me. After some initial back and forth between departments, I’m pleased to confirm that Makro fully refunded me. They also said they would contact the other customer to pay for her items. Thank you for resolving this fairly and efficiently.
Helpful (0)
Replies (0)0
Replies (0)