IJ
Ian J
1 reviews | Active since Apr 2021
25 Jan 2023, 11:35
#Makronotafan
I did a review and Makro responded on how important my case is to them…. And that it would het attention…. So far nothing yet… Makro has always been my favourite… but now #Makronotafan
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Makro's replyOfficial
25 Jan 2023, 14:38Good day Ian,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly be advised that we are in contact with the management from the store fulfilling your order and have requested urgent assistance on this matter. We are awaiting feedback from them as they have been investigating the whereabouts of the order. The soonest feedback is received, we will contact you.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly be advised that we are in contact with the management from the store fulfilling your order and have requested urgent assistance on this matter. We are awaiting feedback from them as they have been investigating the whereabouts of the order. The soonest feedback is received, we will contact you.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply25 Jan 2023, 14:38
Official
Good day Ian,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly be advised that we are in contact with the management from the store fulfilling your order and have requested urgent assistance on this matter. We are awaiting feedback from them as they have been investigating the whereabouts of the order. The soonest feedback is received, we will contact you.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly be advised that we are in contact with the management from the store fulfilling your order and have requested urgent assistance on this matter. We are awaiting feedback from them as they have been investigating the whereabouts of the order. The soonest feedback is received, we will contact you.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,