JB
JP B
1 reviews | Active since Nov 2013
06 Jul 2023, 12:33
Makron Online
Your online store service is difficult. What was communicated for my online delivery amd what was done are completely different. Now you can’t tell me when it will be delivered. Please sort this out as it is very poor
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
06 Jul 2023, 12:42Good day Jean-Pierre,
Thank you for your review on our Hello Peter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided soon.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hello Peter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided soon.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply06 Jul 2023, 12:42
Official
Good day Jean-Pierre,
Thank you for your review on our Hello Peter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided soon.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hello Peter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided soon.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,
JB
JP B's updateReviewer Update
06 Jul 2023, 12:44No you need to resolve this ASAP. This is my 3rd incident with Makro and all you can do is apologise. Sort out this poor service and deliver the item
JB
JP B's update06 Jul 2023, 12:44
Reviewer Update
No you need to resolve this ASAP. This is my 3rd incident with Makro and all you can do is apologise. Sort out this poor service and deliver the item