LM
Lawrence M
1 reviews | Active since Nov 2024
20 Feb 2025, 18:59
Makro.co.za Return Nightmare
I made a purchase on the 9th of January 2025 on makro.co.za what was delivered was not what was displayed when I Made the purchase. I made a request for a return 16 January and tgey said Return refund takes about 7 Working days. Still I Have not received my refund: my Order number is : #MAK*** and Return number is # RT#***9. This is trash bro.
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Replies (1)
Makro's replyOfficial
03 Mar 2025, 13:35Good day Lawrence,
Thank you for reaching out to us and apologies for the late reply,
We appreciate your honest feedback on our Hellopeter platform, and we want to extend our heartfelt apologies for the inconvenience you've experienced, as well as the delay in our response.
Your disappointment and frustration matter deeply to us, and it pains us to hear about the difficulties you've faced.
When you have a moment, could you please confirm whether you have received your refund in full?
With sincere regards,
The Makro Social Media TeamHello Peter Agentwww.makro.co.zaA Division of MASSMART Holdings Limited
Thank you for reaching out to us and apologies for the late reply,
We appreciate your honest feedback on our Hellopeter platform, and we want to extend our heartfelt apologies for the inconvenience you've experienced, as well as the delay in our response.
Your disappointment and frustration matter deeply to us, and it pains us to hear about the difficulties you've faced.
When you have a moment, could you please confirm whether you have received your refund in full?
With sincere regards,
The Makro Social Media TeamHello Peter Agentwww.makro.co.zaA Division of MASSMART Holdings Limited
Best regards,
Makro's reply03 Mar 2025, 13:35
Official
Good day Lawrence,
Thank you for reaching out to us and apologies for the late reply,
We appreciate your honest feedback on our Hellopeter platform, and we want to extend our heartfelt apologies for the inconvenience you've experienced, as well as the delay in our response.
Your disappointment and frustration matter deeply to us, and it pains us to hear about the difficulties you've faced.
When you have a moment, could you please confirm whether you have received your refund in full?
With sincere regards,
The Makro Social Media TeamHello Peter Agentwww.makro.co.zaA Division of MASSMART Holdings Limited
Thank you for reaching out to us and apologies for the late reply,
We appreciate your honest feedback on our Hellopeter platform, and we want to extend our heartfelt apologies for the inconvenience you've experienced, as well as the delay in our response.
Your disappointment and frustration matter deeply to us, and it pains us to hear about the difficulties you've faced.
When you have a moment, could you please confirm whether you have received your refund in full?
With sincere regards,
The Makro Social Media TeamHello Peter Agentwww.makro.co.zaA Division of MASSMART Holdings Limited
Best regards,