MJ
Madeleine J
1 reviews | Active since Jan 2019
18 Jan 2019, 17:43
Makro/Acer dissapointment
Never buy a computer from Makro. The after sales service is very dissapointing. Acer nitro 5 is in for the second time and manager does not give feedback after promising to do so.
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Makro's replyOfficial
19 Jan 2019, 19:43 Good day Madeleine Thank you for bringing this to our attention. I’m sorry you’ve encountered this type of service. This is certainly not what we want happening to any of our customers who have placed orders with Makro and to find that it hasn’t gone the way it’s expected. These occurrences will be addressed with the relevant parties at store to ensure that this matter is rectified. I will contact you latest Monday.
Looking forward to providing you with the service you deserve and a speedy resolution. Apologies for any inconvenience caused. Regards, Anthony Vermeulen
Looking forward to providing you with the service you deserve and a speedy resolution. Apologies for any inconvenience caused. Regards, Anthony Vermeulen
Makro's reply19 Jan 2019, 19:43
Official
Good day Madeleine Thank you for bringing this to our attention. I’m sorry you’ve encountered this type of service. This is certainly not what we want happening to any of our customers who have placed orders with Makro and to find that it hasn’t gone the way it’s expected. These occurrences will be addressed with the relevant parties at store to ensure that this matter is rectified. I will contact you latest Monday.
Looking forward to providing you with the service you deserve and a speedy resolution. Apologies for any inconvenience caused. Regards, Anthony Vermeulen
Looking forward to providing you with the service you deserve and a speedy resolution. Apologies for any inconvenience caused. Regards, Anthony Vermeulen