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Phillip M

1 reviews | Active since Dec 2010

08 Oct 2018, 19:54

Makro Zanele brilliant!!

Great service from Head office call centre, Zanele. Thank you very much. After we had a somewhat uncomfortable interaction with another call centre agent, you really went the extra mile. Thank you for following up daily for 5 days in a row with us and the store. Clients got use to poor service, you on the ither hand prove that customer service still exist. I hope you get promoted soon, looking after a team showing them what customer service is all about. Thanks a million, thank you Makro and Makro polokwane sports team!!!

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Makro
Makro's reply10 Oct 2018, 07:47
Official

Thanks for taking time to post this compliment.

Makro prides itself with great customer service and dedicated staff members.

It is great to hear that Zanele is doing such a fantastic job of keeping our customers happy. We will pass this compliment to Management.

Please continue giving us feedback on our service.

Regards

Mbali Makhanya