CF
Cwaita F

1 reviews | Active since Dec 2020

03 Dec 2020, 08:36

Makro you are a disappointment!!

On the 7th of November I had made an online order and was supposed to receive my order within 7-10 days. I did not receive my order till today. I’ve called them a several times and they promised to get back to me..... I asked for a refund because they have failed me, still I haven’t received anything. I’m disappointed at Makro.

0
Replies (1)
Makro
Makro's reply03 Dec 2020, 11:06
Official
Good day Cwaita,
 
 Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
 
 We take all our customer requests seriously and assure you that this matter will be our priority.
 
 Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs. 
 
 Once again, we do apologize for the inconvenience caused throughout your journey with us. 
 
 Hope you find the above in order. 
 
 Have a wonderful day. 
 
 Kind regards
 Makro Hellopeter Team