LM
Lebo M
1 reviews | Active since Sept 2025
16 Sept 2025, 13:43
Makro wronged me
Makro delivered a wrong item on the 26th of August, logged a return and they promised to pickup the item on the 1st of September and refund me on the 15th but they’re quiet. It’s their fault that i didn’t get what I ordered but they’re doing nothing about it
Helpful (0)
Replies (5)0
Replies (5)
Makro's replyOfficial
16 Sept 2025, 15:39Hi Lebo,
We are sorry to hear that you have received the incorrect product.
We have tried to call you on the number ***.
We wanted to confirm if the incorrect product has been collected or not ?
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
We are sorry to hear that you have received the incorrect product.
We have tried to call you on the number ***.
We wanted to confirm if the incorrect product has been collected or not ?
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply16 Sept 2025, 15:39
Official
Hi Lebo,
We are sorry to hear that you have received the incorrect product.
We have tried to call you on the number ***.
We wanted to confirm if the incorrect product has been collected or not ?
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
We are sorry to hear that you have received the incorrect product.
We have tried to call you on the number ***.
We wanted to confirm if the incorrect product has been collected or not ?
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
LM
Lebo M's updateReviewer Update
18 Sept 2025, 08:39No the product hasn’t been collected yet, *** is the number you can contact me on
LM
Lebo M's update18 Sept 2025, 08:39
Reviewer Update
No the product hasn’t been collected yet, *** is the number you can contact me on
Makro's replyOfficial
18 Sept 2025, 11:00Hi Lebo,
Thank you for the feedback.
We will advise the store that collection still needs to be arranged.
We will provide feedback as soon as we have received it.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for the feedback.
We will advise the store that collection still needs to be arranged.
We will provide feedback as soon as we have received it.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply18 Sept 2025, 11:00
Official
Hi Lebo,
Thank you for the feedback.
We will advise the store that collection still needs to be arranged.
We will provide feedback as soon as we have received it.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for the feedback.
We will advise the store that collection still needs to be arranged.
We will provide feedback as soon as we have received it.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
LM
Lebo M's updateReviewer Update
18 Sept 2025, 13:27You were supposed to collect on the 1st and refund on the 15th and it’s the 18th today and you haven’t done anything. Collect your item it’s wrong I didn’t order it and instead of collecting you gave me a wrong item again today, I don’t want an exchange I want a refund
LM
Lebo M's update18 Sept 2025, 13:27
Reviewer Update
You were supposed to collect on the 1st and refund on the 15th and it’s the 18th today and you haven’t done anything. Collect your item it’s wrong I didn’t order it and instead of collecting you gave me a wrong item again today, I don’t want an exchange I want a refund
Makro's replyOfficial
18 Sept 2025, 17:23Hi Lebo,
We are awaiting feedback from the store with regards to your collection request.
We will provide feedback as soon as we have received it.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
We are awaiting feedback from the store with regards to your collection request.
We will provide feedback as soon as we have received it.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply18 Sept 2025, 17:23
Official
Hi Lebo,
We are awaiting feedback from the store with regards to your collection request.
We will provide feedback as soon as we have received it.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
We are awaiting feedback from the store with regards to your collection request.
We will provide feedback as soon as we have received it.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,