Makro wrong billed and Poor Customer service

Was at Makro Montague Gardens

Got to Makro Liquor 17:20 stood outside saw this woman coming they telling me its closed time is written 18:00 called in call centre to report this Thandeka didn’t assist while im on a call they a let a guy come in after us while we standing there now we call the Manager they telling us they can’t see the guy we telling JP and other manager we can point him and they can take him out and they telling us the is sign that they closed at 17:30 nothing states but eventually they will let us in and they telling us they giving 5 minutes they rushed us out only to find out I’m billed incorrectly here the special didn’t minus. Not happy with Managers Attitude and told us we can go to hello peter and waste our airtime at the calls centre the is nothing they can do , he even tried to assault one of the guys I’m with. I have pictures and videos for this matter. Can this be attended very quick and I want my Money that was not suppose to be deducted, I couldn’t even go back because they closed after me. Also train your call centre agents so that they can answer store queries properly