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Anton C
1 reviews | Active since Apr 2019
11 Oct 2019, 07:33
Makro Worst online shopping
I used to love makro. But I think I must go to GAME at least they are honest when they say theu cannot deliver. I orderedand bought online on Tuesday 1 October 2019.I received my invoive and a notification from makro that it will take 3 - 5 working days. DSV courier also notified me tjat t*** have my package for deliver. I still dont have my package on 10 October 2019. When I phonef makro to follow up they said that DSV did not collect the package from them and they will follow up. Needless to say I have not have feedback. Worst online shopping experience I have. Please arrange for my package to be delivered today still or refund my money. Thanks
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Replies (2)
Makro's replyOfficial
11 Oct 2019, 08:36Good day Anton,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We will contact the relevant departmental management and request urgent assistance in this regard and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We will contact the relevant departmental management and request urgent assistance in this regard and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Makro's reply11 Oct 2019, 08:36
Official
Good day Anton,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We will contact the relevant departmental management and request urgent assistance in this regard and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We will contact the relevant departmental management and request urgent assistance in this regard and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
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Anton C's updateReviewer Update
11 Oct 2019, 08:38Order nr MAK***
AC
Anton C's update11 Oct 2019, 08:38
Reviewer Update
Order nr MAK***