Makro worst customer services ever
<p>Most disgusting services ever , went to purchase a fridge yesterday (the hisense 359l which was on special and was the last one left )and when I got there the salesperson "kesi" was nowhere to be seen, spoke to a Indian women who said she contacted him and he is coming, waited over 30 minutes still nothing so I went out and came back before the store was close spoke to the same women again ,said she contacted and I waited like an idiot till another worker told me they closed and speak to the till supervisor, a indian lady,her response to me was ,"what must I do " most rudest women ever. Then the same women told me to speak to the manager Vernon who took my details and said he will contact me in the morning and guess what? Nothing.. Very disappointed, ever thing falls on deaf ears. Will be taking this matter up further!</p>
The company aims to consistently deliver a professional service to our customers and I would like to state that on this occasion the level of service you received was unacceptable.
I sincerely apologise for your terrible Customer Service Experience. We assure you that this is not the standard we train our team to or expect from them.
I hope you are satisfied with the purchase you have subsequently made.
Regards
Mmule Moropa
The company aims to consistently deliver a professional service to our customers and I would like to state that on this occasion the level of service you received was unacceptable.
I sincerely apologise for your terrible Customer Service Experience. We assure you that this is not the standard we train our team to or expect from them.
I hope you are satisfied with the purchase you have subsequently made.
Regards
Mmule Moropa
