JM
Jean-Pierre Meyer
1 reviews | Active since Dec 2012
16 Sept 2019, 14:57
Makro.. worse online experience ever
Worse online service and customer support ever. I have tried from 23/06/2019 nearly 3 months to get a refund from them afer they told me the item I ordered is out of stock. Numerous emails and phone calls without any resolve.
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Replies (1)
Makro's replyOfficial
16 Sept 2019, 15:08Good day Jean-Pierre,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard. We will contact our Finance Department with all the necessary documentation that you have provided and request assistance in this regard. Should we need any further information, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard. We will contact our Finance Department with all the necessary documentation that you have provided and request assistance in this regard. Should we need any further information, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Makro's reply16 Sept 2019, 15:08
Official
Good day Jean-Pierre,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard. We will contact our Finance Department with all the necessary documentation that you have provided and request assistance in this regard. Should we need any further information, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard. We will contact our Finance Department with all the necessary documentation that you have provided and request assistance in this regard. Should we need any further information, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team