Makro Woodmead your service is shocking!!!

<p>Yesterday I went to Markro Woodmead - I spent about R4500 in total and am a regular vistor since I live close by. My chip on my credit card was broken and I was made to feel like a ***** becaus eof it. I was assused of ***** and all sorts of things. I offered to leave my details and a copy of my ID but no one was willing to assist. There was lots of screaming and shouting even though I explained that the purchase was urgent. Evetually they offered to call the bank for an authorisation but this was never offered immediately - I was just made to feel liek a *****. I understand there are processes but you need to understand the client;s perspective too and if there are ways around - offer it to the client first!! There are many loyal customers that walk into your store often and might sometimes experience a problem . You should first try to assist before accusing them of *****! Totally unacceptable and extremely disappointing!</p>