MAKRO WOODMEAD ‘ *****’ PURCHASE

MAKRO WOODMEAD IS IN A MESS. HAVING TRIED FOR THREE DAYS TO GET THEM TO DELIVER AN ‘ URBAN OASIS 4 SEATER PICNIC SET’ IS TESTING MY ANGER MANAGEMENT. MAKRO STORE NO 10, POS NO 51; INVOICE NO 46 AT CASHIER NO 117 AND UNIQUE *** REFER: I BOUGHT AN UMBRELLA, TWO UMBRELLA BASES AND THE ‘4 SEATER PICNIC SET’ IN QUESTION ON SUNDAY 15/12/19 AT 15:23 AND PAID FOR ALL ITEMS, INCLUDING A DELIVERY FEE. ON TUESDAY17/12/19 MAKRO DELIVERED THE THREE SMALL ITEMS BUT NOT THE MAIN ITEM, I.E. THE PICNIC BENCH AND CHAIRS. DESPITE NUMEROUS PHONE-CALLS TO THE WOODMEAD SHOP AND SPEAKING TO ‘NORMAN’ AND ONLINE MANAGER PENUEL, I AM LEFT FRUSTRATED. THEY TELL ME THAT THEY NEED THE HARD COPY OF MY INVOICE BEFORE THEY CAN DELIVER. THAT WOULD REQUIRE ME DRIVING IN PERSON TO THE STORE TO SHOW THEM THEY MADE A MISTAKE. THIS IS OUTRAGEOUS AND I’D LIKE TO WARN POTENTIAL SHOPPERS THAT MAKRO IS UNRELIABLE AND QUITE CAPABLE OF ‘ *****ING’ AN ITEM THAT THEY HAVE FAILED TO DELIVER. I CERTAINLY WILL NEVER BUY FROM THEM OR ANY OTHER MASSMART OR WALMART STORE IN SOUTH AFRICA AGAIN. TAKEALOT, HERE I COME! EW WESSELS, EMMARENTIA (***)