Makro Woodmead Returns - Bad Service!!

Item: Makro
Rating: 1
Author: Charlin N

I have had the best experience with Makro Woodmead. I bought a genesis hoover in November 2020, it has never worked till April 2021, having to say that.

I returned it twice for them to service because apparently they can not give me a new one.

I have asked them to give me a voucher instead so i settle for a different to know joy.

Please assist me to get a voucher - Makro Woodmead

Helpful (0)

Replies (2)

Charlin N's updateReviewer Update

22 Apr 2021, 08:34

I meant bad**** not best

Charlin N's update22 Apr 2021, 08:34

Reviewer Update

I meant bad**** not best

Makro's replyOfficial

22 Apr 2021, 09:16

Good morning Charlin,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply22 Apr 2021, 09:16

Official