Makro Woodmead Pathetic Service

Pathetic service all round Arrived to returns as product I purchased was faulty. Only 1 person at returns assisting and the queue was out the door (other staff standing around) Went to reception to complain - the two girls at reception could be less then interested and call a manager. Manager takes near 20mins to arrive and when informed of the complaint merely shrugs and says he will look into it... Dissatisfied with Makro Woodmead as a whole... staff drag their feet and can barely communicate...