AS
Ann S
1 reviews | Active since May 2019
06 May 2019, 14:52
makro woodmead is the worst store one can ever go to.
I had the worst experience at Makro Woodmead.
You pay R68000 and you get zero customer service. went there on Friday after payment told it hasn't cleared, went there Monday and with my disability had to pick my own staff and was only helped by one gentleman, oh my gosh got at the till and my quotation wasn't there to make sure the stock I have was correct and the lady who was assisting me had gone on lunch. how do you explain urgent delivery, what Makro do for an urgent delivery that has been paid.
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Makro's replyOfficial
07 May 2019, 11:04Good day Ann,
Thank you for bringing this to our attention.
We are sorry to hear of the poor experience and service that you received when visiting our Woodmead store.
We can understand your concerns and frustrations and can assure you that this will be looked into and addressed so that going forward this kind of service isn't repeated.
Thank you once again for raising your concerns with us, and for giving us the chance to resolve this matter for you.
We will be in contact with the relevant department in the store to get to the bottom of this.
Kind regards
Makro Hellopeter Team
Thank you for bringing this to our attention.
We are sorry to hear of the poor experience and service that you received when visiting our Woodmead store.
We can understand your concerns and frustrations and can assure you that this will be looked into and addressed so that going forward this kind of service isn't repeated.
Thank you once again for raising your concerns with us, and for giving us the chance to resolve this matter for you.
We will be in contact with the relevant department in the store to get to the bottom of this.
Kind regards
Makro Hellopeter Team
Makro's reply07 May 2019, 11:04
Official
Good day Ann,
Thank you for bringing this to our attention.
We are sorry to hear of the poor experience and service that you received when visiting our Woodmead store.
We can understand your concerns and frustrations and can assure you that this will be looked into and addressed so that going forward this kind of service isn't repeated.
Thank you once again for raising your concerns with us, and for giving us the chance to resolve this matter for you.
We will be in contact with the relevant department in the store to get to the bottom of this.
Kind regards
Makro Hellopeter Team
Thank you for bringing this to our attention.
We are sorry to hear of the poor experience and service that you received when visiting our Woodmead store.
We can understand your concerns and frustrations and can assure you that this will be looked into and addressed so that going forward this kind of service isn't repeated.
Thank you once again for raising your concerns with us, and for giving us the chance to resolve this matter for you.
We will be in contact with the relevant department in the store to get to the bottom of this.
Kind regards
Makro Hellopeter Team