Makro Woodmead is a ****

I purchased a Side by side Fridge on the 24th of June 2023 it was delivered on the 26th of June the left of the fridge was not working after countless calls emails and a store visit they exchanged the fridge on the 29th of June now they exchanged it with a old/demo fridge which upon arrival is full of scuff marks , has scratches and missing shelves like ***