BT
Bishop T
1 reviews | Active since Apr 2019
11 Apr 2019, 10:46
Makro woodmead bad service
so disappointed in a big shop like makro,i bought xbox battery pack for R250 on the 1st of April an these batteries are supposed be rechargle bt when i tried them out they dont even charge and they dont work even when u try to use them on a charger.So i wanted to return them but unfortunately i had dispose of the packaging only to be told that nothing can be done about my issue since the packaging is gone,so now im just stuck with useless batteries and they are busy making profit with my money,not fair at all Makro
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Replies (2)
Makro's replyOfficial
11 Apr 2019, 11:47Good day Bishop
Thank you for bringing this to our attention and for taking our call earlier on.
We are sorry to hear of the poor experience and service that you received when visiting our Woodmead store.
We can understand your concerns and frustrations and can assure you that this will be looked into and addressed so that going forward this kind of service isn't repeated.
Thank you once again for raising your concerns with us, and for giving us the chance to resolve this matter for you.
We will be in contact with the relevant department in the store to get to the bottom of this.
Kind regards
Makro Makro Hellopeter Team
Thank you for bringing this to our attention and for taking our call earlier on.
We are sorry to hear of the poor experience and service that you received when visiting our Woodmead store.
We can understand your concerns and frustrations and can assure you that this will be looked into and addressed so that going forward this kind of service isn't repeated.
Thank you once again for raising your concerns with us, and for giving us the chance to resolve this matter for you.
We will be in contact with the relevant department in the store to get to the bottom of this.
Kind regards
Makro Makro Hellopeter Team
Makro's reply11 Apr 2019, 11:47
Official
Good day Bishop
Thank you for bringing this to our attention and for taking our call earlier on.
We are sorry to hear of the poor experience and service that you received when visiting our Woodmead store.
We can understand your concerns and frustrations and can assure you that this will be looked into and addressed so that going forward this kind of service isn't repeated.
Thank you once again for raising your concerns with us, and for giving us the chance to resolve this matter for you.
We will be in contact with the relevant department in the store to get to the bottom of this.
Kind regards
Makro Makro Hellopeter Team
Thank you for bringing this to our attention and for taking our call earlier on.
We are sorry to hear of the poor experience and service that you received when visiting our Woodmead store.
We can understand your concerns and frustrations and can assure you that this will be looked into and addressed so that going forward this kind of service isn't repeated.
Thank you once again for raising your concerns with us, and for giving us the chance to resolve this matter for you.
We will be in contact with the relevant department in the store to get to the bottom of this.
Kind regards
Makro Makro Hellopeter Team
Makro's replyOfficial
11 Apr 2019, 15:19Good day Bishop
I hope all is well.
We are pleased to inform you that your matter has been resolved and that you received a credit note for your batteries.
If you need further assistance please let us know.
Kind Regards
Makro Hellopeter Team
I hope all is well.
We are pleased to inform you that your matter has been resolved and that you received a credit note for your batteries.
If you need further assistance please let us know.
Kind Regards
Makro Hellopeter Team
Makro's reply11 Apr 2019, 15:19
Official
Good day Bishop
I hope all is well.
We are pleased to inform you that your matter has been resolved and that you received a credit note for your batteries.
If you need further assistance please let us know.
Kind Regards
Makro Hellopeter Team
I hope all is well.
We are pleased to inform you that your matter has been resolved and that you received a credit note for your batteries.
If you need further assistance please let us know.
Kind Regards
Makro Hellopeter Team