1 reviews | Active since Dec 2019
Makro woodmead
i have done a purchase at Makro Woodmead on the 27.11.2019 for an ARG touch control hob and oven stove and Hisense mirror fridge. they said they will not be able to do delivery for me as they focus on deliveries that r nearby the shops first before they can come deliver to clayville so my delivery will be for the 30.11.2019 fine no problem. in the 30th the call me to let me know that they wont make it for the deliver for Saturday, they will come on Sunday 01.12.2019 with no reason i accept that. Sunday no show from them. when i called on Monday they said the don't have stock for the AEG stove anymore, the will deliver during the week. to day its Saturday 07.12.2019 i have not received anything and still fighting with them over the phone
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received from our Woodmead branch and for the inconvenience this has caused you. We certainly understand your frustration and we will contact the departmental management in store to assist in this regard and the soonest feedback is received, we will contact you.
Please be advised that feedback will be relayed within 24 - 48 working hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received from our Woodmead branch and for the inconvenience this has caused you. We certainly understand your frustration and we will contact the departmental management in store to assist in this regard and the soonest feedback is received, we will contact you.
Please be advised that feedback will be relayed within 24 - 48 working hours.
Kind Regards,
Makro Hello Peter Team