1 reviews | Active since May 2017

12 Mar 2019, 12:03

MAKRO WOODMEAD

MAKRO WOODMEAD

I am so so so dissapointed with the manor customers are treated by uneducated Makro staff.. Do you really just fill positions or do you employ people to excell your business. I paid almost 60k for ovens in Feb. It took 50min for Makro to except the CASH payment. Then I wat contacted by the sales person 2weeks later to assist him to fix paperwork before I can collect my goods.. That took 1hour 20min and paper work was still not fixed. I had a meating to attend to in Botswana so i had to go. Documents still not fixed till today.. Today i asked them to get my goods ready for collection..after 15min on the phone the lady said that the stock is not there and that i cancelled the undocumented sale.

Goods or ovens before 15th of March.. No exception.

0
Replies (1)
Makro
Makro's reply12 Mar 2019, 13:26
Official
Good day Wayne 

Thank you for reaching out to us.

I tried calling you but your phone went unanswered. I would like to further investigate to find out what had happened and to have this matter resolved hence I called you.  

Please indicate as to when should I call you in order for us to discuss this matter further, I will also send you an email regarding this.

Kind Regards
Otsiele Boikanyo