MAKRO WONDERBOOM WORST SERVICE EVER.

On the 29 September 2018 , I reported malfunction Defy washing machine which I bought at Makro Wonderboom, the query was registered in their book and informed me that they will call me the following day after logging a call with the manufacture for reference number which they never called until I went after three weeks the 20 October 2018. I was assisted by Ms Katlego, we both checked in the register book, the call was never logged and no reference number. She promised to log the call on Monday the 22nd October 2018 . The day went without receiving a call for reference number and I called (012 567 900) on the 23rd October 2018 and she told me that she forgotten until now.