jE
jason E
1 reviews | Active since Nov 2021
12 Nov 2021, 02:15
Makro Wonderboom ******* !
Makro Wonderboom So i Bought this piece of .... fridge at Makro Wonderboom almost 2 weeks ago costing me almost R 10 000 with extended 5 year warranty, since day 1 it was not cooling at all, phoned them logged the fault, phone them again numerous times, telling me they must first send someone to come have a look???? brand new?? look for what?! struggeling to get a refund?? worst service i have received so far!!!!! i will never support Makro Wonderboom again useless!!!!
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Replies (4)
Makro's replyOfficial
12 Nov 2021, 10:31Good day Jason,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers at the store to ensure that we resolve the matter in an amicable way. we assure you that we will communicate with you promptly on the progress of the matter.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers at the store to ensure that we resolve the matter in an amicable way. we assure you that we will communicate with you promptly on the progress of the matter.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply12 Nov 2021, 10:31
Official
Good day Jason,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers at the store to ensure that we resolve the matter in an amicable way. we assure you that we will communicate with you promptly on the progress of the matter.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers at the store to ensure that we resolve the matter in an amicable way. we assure you that we will communicate with you promptly on the progress of the matter.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
jE
jason E's updateReviewer Update
15 Nov 2021, 09:16Nothing still has been done, i want my money back asap *** , not 1 phone call nothing.
jE
jason E's update15 Nov 2021, 09:16
Reviewer Update
Nothing still has been done, i want my money back asap *** , not 1 phone call nothing.
jE
jason E's updateReviewer Update
15 Nov 2021, 09:16*** get back to me
jE
jason E's update15 Nov 2021, 09:16
Reviewer Update
*** get back to me
jE
jason E's updateReviewer Update
15 Nov 2021, 09:17zero 6 three 6 eight 6 five four seven 6
jE
jason E's update15 Nov 2021, 09:17
Reviewer Update
zero 6 three 6 eight 6 five four seven 6