Makro wonderboom Pretoria Terrible service and costs you money

Item: Makro
Rating: 1
Author: Petet R

Good Day Zwelakhe

I feel that the shop gave me a more expensive phone due to the fact that they did not have my phone in stock that i wanted to exchange it for

But this is still not except able i spend more than a R 1000 on calls petrol not to mention frustration etc

Makro could have at least given me a makro voucher for R 2000 or so i spend as you will see thousands in makro

Why does makro treat there customers like this

Regards

Helpful (0)

Replies (1)

Makro's replyOfficial

04 May 2020, 10:46

Good day Petet,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply04 May 2020, 10:46

Official