ER
Esmeralda R

1 reviews | Active since Oct 2019

28 Dec 2024, 13:48

MAKRO WONDERBOOM 😠😡😡😡😠NO CUSTOMER SERVICE

Made an online order with Makro Wonderboom on the 28th of November. On the 15th of December I received a few of the items from that order. Up until today I never received the rest of the missing items. With numerous emails, phone calls , WhatsApp messages and also Facebook messengers and no feedback from the store. What is left for me to do as I am tired of waiting and what is concerning is that the Order is marked as delivered. So Makro believe I got the full order. The order is over R2000 worth of things that I never received. I even have a list of things I never received as I made follow ups almost daily. This is pathetic to say the least. For the fact that I also don't get ANY FEEDBACK NOTHING JUST SILENCE. MAKRO I AM HIGHLY DISAPPOINTED IN YOUR SERVICE. I am waiting for my order or I have to go to my bank to reverse my payment and just pay in the amount for the orders I received... If that doesn't work I must open a ******** case of theft against Makro as I paid for things I never received.

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Replies (1)
ER
Esmeralda R's update05 Jan 2025, 11:01
Reviewer Update
My order number MAK*** and Order MAK***