Makro Wonderboom - LG Microwave

<p>I bought a LG microwave at Makro Wonderboom in Pretoria. It stopped working after some time, I took it back to the store and they promised to fix it for me. They took the microwave back to LG, they then told me that it will take a maximum of 21 days. They then called me to tell me that LG could not fix my microwave and they would have to refund my money. It has been almost 2 months and I have not received my money. I have no microwave because of the slow service of Makro. They keep on telling me that they will call in 2 days and its been long now. I even had to call them more than once to ask about my microwave. This is really bad service from Makro. LG also could not fix my microwave, as a customer, they have not resolved my problem by giving me back my money. Are they trying to say that LG products cannot be fixed? They do not even go out of their way to assist a customer with a broken machine that belongs to them. I trusted LG as a customer but I have been let down. My microwave was only a year old and they cannot even replace it with a new one. I am highly disapointed in them as well.</p>