1 reviews | Active since Jun 2017

06 Jun 2017, 08:50

Makro wonderboom lacking after sales service

<p>I recently purchased the Lenovo notebook bundle only to find out later that I didn't receive my 1TB external hard drive as shown on the adverti*****t, went back to the same store the weekend after as work didn't allow me to go sooner, when arriving at the store I was told the bundle does not include the external hd so I had to show them how it was advertised. They couldn't assist and told me that the manager would phone me back the next day but gave me his number incase I don't receive the call ("notes go missing", is what was said to me) Monday came and went no call, now I tried phoning the number but it rings once then gets cancelled.. I am rather upset with the service I received as I just wanted to know if I could get the product as advertised. </p>

0
Replies (3)
's update06 Jun 2017, 14:11
Reviewer Update

Makro finally phoned me back and I will receive everything as advertised.. so I no longer have any problem.

thank you for solving my problem

Makro
Makro's reply08 Jun 2017, 07:22
Official

Good day,

I understand that the store has been in-contact with you and the problem is now sorted.

Regards

Mbali Makhanya

's update08 Jun 2017, 08:39
Reviewer Update

Yes all is sorted now thank you