Makro Wonderboom Junction

I bought a 55" Skyworth Android TV from Makro Wonderboom Junction on Sat the 3nd of October 2020.After having the tv for 2 weeks i noticed a line right through the tv about 50cm from the top.It was on the inside of the tv and you cannot see the line when the tv is switched off.I contacted Makro on Monday 12 Oct 2020 to complain and spoke to Noluthando who took all my details and the details of the tv and also gave me a reference number (***).I was told by Noluthando that they (Sinotec) will send a technician to repair the tv.From the 12th of Oct until the 6th of November i heard nothing from Makro.The day of the 6yh of Novemver i recieved a call from a driver to notify me they are on their way to collect my tv to take in for repair,that was not the deal!!! I refused and after a while i received a call from Makro Wonderboom to inform me that unfortunately is the procedure and i will have to reliese my tv to the pick-up company.Ok i reliesed the tv for repair and for exactly 4 weeks heard absolutely nothing from Makro or Sinotec??Monday 1 Dec i walk into Makro Returns department to hear what the story is with my tv,i met Florence the Customer Care Manager at Makro Wonderboom who had the greatest attitude and invited me to her office to phone Sinotec and find out what is going on.After speaking to Sinotec Florence confirmed that i now have a R7000 credit as they cannot repair my tv (thank you Sinotec for not contacting the client).Next step was to go to the sales floor to get another 55" Skyworth TV.I met up with Louis (salesman) who originally sold me the tv only to hear that the tv i bought was and old model?? Really i only had the tv for 2 weeks?? It was Monday and Louis promised to come back to me on Friday 4 Dec with a new deal and a better price on the new 65" Skyworth tv (R12999).Well today is Saturday and i did not get any call from Louis?? I decided to go to the store to confront Louis and also speak to Florence to get some answers as to why i was not called as promised.Unfortunately for me Florence and Louis was off today. I want my TV for R6999 the same one i bought and only had for 2 weeks or Makro must give me a similar 55" tv at the same price.I will not pay more!! The new Skyworth 50" tv is R7499 and the 65" is R12999.