1 reviews | Active since Jun 2017

23 Nov 2021, 08:56

Makro Wonderboom

I order a Bounceking 12 ft. Trampoline on Saturday the 20 November 2021 at Makro Wonderboom. Yesterday on the 22 November 2021 I received an email stipulating "Our team is picking and packing your order now. You will receive an email when we are done packing your order. You will receive an SMS on the day that the courier is dispatched to deliver your order to your address.

We hope that you've enjoyed the experience and that we'll see you again."

Today 23 November 2021 I get a call from a gentleman calling to tell me the Bounceking 12 ft. Trampoline I bought is now out of stock and I need to consider changing my order to a trampoline that is more expensive then mine and now I am expected to pay more when I said no he the says "are you then willing to wait for the supplier to have stock" and I told him I order something that was available so all these problems are Makro problems not mine also why would Makro send an email saying they are packing an order that is out of stock and his response was "I do not know". This is completely unacceptable.

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