Makro will not refund for faulty products

Item: Makro
Rating: 1
Author: Shashi S

I purchased a Ryobi generator on 27/12/2017. On 28/12/2017 I tested it and it kept cutting off. I took it back for a refund to Makro Springfield Park. The manager, Wendy, refused to refund me. She wants to send the generator in for repairs. Totally unacceptable. They are *******. Be careful when buying from Makro.

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Replies (1)

Makro's replyOfficial

02 Jan 2018, 08:44

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards

Mbali Makhanya

Makro's reply02 Jan 2018, 08:44

Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards

Mbali Makhanya