MAKRO - WILL ESCALATE WITH NO FEEDBACK AND STILL NO DELIVERY!

Still waiting on my order that was placed on the 5th. If I knew what a mission it is to shop with Makro online, I would never have done it. They use 3rd party suppliers and market it on the website but have no control over the sale. After calling 5 times, I hear the same thing, it will be escalated and they have no feedback from the supplier. Why use other suppliers when you cannot fulfill the order and have no control over it.