Makro where customers are the biggest burden to them

So on 2nd September 2017 I wrote a review - see below- on Makro and the poor customer service that I received from their Carnival City store. I got a call a couple of days later and the lady I spoke to promised to get back to me, she called once and I couldn't answer her phone, never left a voicemail and I had to go through the trouble of calling back and trying to find her. After I had found out who she was I was told she was unavailable and I left a message for her to call me back and to this day nothing! If I am such a burden to this WONDERFUL organisation they should just let me know so that I can really take my money somewhere else and stop bothering them!!!

oday, on the conclusion of my birthday month I decide to spoil myself with a PS gift and decide to buy it from Makro Carnival, worst mistake! I was served by a cashier called Semakaleng Ndaba and Patience. Upon realizing that my Makro credit card available balance is R600 short, they pick up the phone and start making a call, all the while I am kept in the dark. And then finally some 10 minutes later they tell me that they can't get through to the call center and that I have to cover the shortfall. I try to explain to Semakaleng that the card will still carry the shortfall and she doesn't even want to hear anything I say she just cuts me off and tells me that "then you'll have to wait until the call center picks up the phone", I had to even ask her a couple of tes to listen to me so that I can tell her that the card will exceed the limit but she had none of it and I ended up waiting for more than 15 minutes before I decided to pay the difference with my debit card. I honestly regret walking into that Makro today, I felt like ****, made to wait without explanation and when I tried to explain was dealt with a stubborn person. I regret this purchase and wish I could return it right now!