Makro, what a disappointment.

Bought a Bennet Reed hand held vacuum cleaner from Macro in Brakpan as a gift for someone, did a quick test before wrapping it, and it worked so I didn't do an intensive test. Gave the gift and to my embarrassedment it only works for 20 seconds then it stops working, and as this was a gift it was now after the 14 days, and to further embarrass me, I was told that it can't be exchanged or refunded, it has to go in for repairs that can take up to 6 weeks, what an amazing gift!!! So to be clear, I will never buy any electrical equipment from Makro again, and I will never buy a Bennet Reed product again.