MAKRO - VERIMARK POOR SERVICE

I PURCHASED X GENESIS POWER STEAM ADVANCED IRON FOR R699.99 ON 2018/12/16. I HAVE BEEN HAVING ENDLESS PROBLEM WITH THE IRON WHEREBY THE IRON THROWS OUT DIRTY BROWNISH WATER ONTO WHITE OR LIGHT COLOURED CLOTHES, AND I HAVE TO WASH THEM OUT AGAIN. I TOOK THE IRON BACK TO MAKRO AND WAS TOLD I NEED TO BOOK THE IRON IN FOR REPAIRS AND WAIT WITHOUT AND IRON FOR 21 DAYS. SO I DID NOT BOOK IT IN. BECAUSE I DID NOT HAVE A SPARE IRON AFTER SPENDING THAT AMOUNT OF MONEY ON ONE IRON. THE IRON STARTED TRIPPING MY MAIN SWITCH AFTER EVERY 2 ITEMS I IRON, I STILL TRIED TO MAKE DO WITH IT BECAUSE I DID NOT HAVE A SPARE, EVENTUALLY I GOT FED UP. ON 19-01-2020 I TOOK IT IN TO MAKRO AN TOLD THEM I DID NOT WANT THE IRON ANYMORE BECAUSE I WAS WASTING ELECTRICITY IN WASHING UP CLOTHES TWICE, ETC, BECAUSE THE IRON WAS MESSING THINGS UP, AND THE INCONVENIENCE OF TRIPPING THE MAINS, AND I DID NOT WANT THE IRON ANYMORE, THEY MUST GIVE ME A DIFFERENT IRON. I WAS TOLD BY THE VERIMARK CONSULTANT THAT THE PRODUCT WAS DISCONTINUED BECAUSE IT WAS DEFECTIVE. BUT THEY WERE BOOKING IT FOR REPAIRS. I DO NOT UNDERSTAND WHY A DEFFECTIVE PRODUCT NEEDS TO BE SENT FOR REPAIRS AND BE GIVEN BACK TO ME. WHY DOES MAKRO REPAIR A DEFECTIVE PRODUCT KNOWING IT IS DEFECTIVE, AND I WILL HAVE THE SAME PROBLEM AGAIN, AND I HAVE PAID R699.99 FOR IT? WHERE IS THE LOGIC IN THIS? AND EACH TIME I WAS THERE THERE WERE LOTS OF OTHER CUSTOMERS COMPLAINING ABOUT THE SAME IRON.