RT
Regomoditswe T
1 reviews | Active since Aug 2024
13 Dec 2024, 12:20
Makro // Value Express
I bought a TV on Makro on 29 November, it was said to be delivered on 4 December and till Friday I have not received the TV. I’ve since tried to make contact with Makro and the courier company, Express Value. Makro hasn’t been any help neither has the courier company, I’ve called and any email to Express Value but nothing. At this point I’m frustrated, and I’m afraid Makro and Value Express shouldn’t be trusted.
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Makro's replyOfficial
26 Dec 2024, 10:31Hi Regomoditswe Teke,
We are truly touched by your honest feedback on our Hellopeter platform, and we want to extend our heartfelt apologies for the inconvenience you've experienced, as well as the delay in our response.
Your disappointment and frustration matter deeply to us, and it pains us to hear about the difficulties you've faced. Please know that we take your experience very seriously.
When you have a moment, could you please confirm whether you have received your entire order? Your satisfaction is very important to us.
With sincere regards,
The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited
We are truly touched by your honest feedback on our Hellopeter platform, and we want to extend our heartfelt apologies for the inconvenience you've experienced, as well as the delay in our response.
Your disappointment and frustration matter deeply to us, and it pains us to hear about the difficulties you've faced. Please know that we take your experience very seriously.
When you have a moment, could you please confirm whether you have received your entire order? Your satisfaction is very important to us.
With sincere regards,
The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited
Best regards,
Makro's reply26 Dec 2024, 10:31
Official
Hi Regomoditswe Teke,
We are truly touched by your honest feedback on our Hellopeter platform, and we want to extend our heartfelt apologies for the inconvenience you've experienced, as well as the delay in our response.
Your disappointment and frustration matter deeply to us, and it pains us to hear about the difficulties you've faced. Please know that we take your experience very seriously.
When you have a moment, could you please confirm whether you have received your entire order? Your satisfaction is very important to us.
With sincere regards,
The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited
We are truly touched by your honest feedback on our Hellopeter platform, and we want to extend our heartfelt apologies for the inconvenience you've experienced, as well as the delay in our response.
Your disappointment and frustration matter deeply to us, and it pains us to hear about the difficulties you've faced. Please know that we take your experience very seriously.
When you have a moment, could you please confirm whether you have received your entire order? Your satisfaction is very important to us.
With sincere regards,
The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited
Best regards,