Makro Vaal

on the 26th of October, I bought an Aircooler which cost R1799.99. when I got home to use it I found out that it was faulty - fans did not swivel from left to right. i took it back to Makro Vaal and they gave me a voucher which I went I got another aircooler (different brand) all went well until november 25th when this aircooler's fan blades started making a terrible noise and the touch panel was faulty. i took it back AGAIN and was told it must be booked it and was told it can take up to 6 weeks WHAT!!!! i can understand a fridge or a TV, Electronics ETC.. but a aircooler - its a piece of plastic! i argued that i bought this for its reason - to cool us down as we are in the peak of summer and R1799.99 is not small change ALSO that this is the second one I'm returning it. today is December the 15th, i have received no feed back etc.. regarding the status, i have called and called aaaaannnnd called 3 different numbers to find out the status of my repair with either no one answering the phones or if someone does they tell me i must call another number. im done, i want my money back as i will put it towards installing an aircon in my house!