Makro uses substandard service providers

Bought a Barrett Read pressure cooker Bennett Read BRPC1 6 L Pressure Cooker and marevic Automatic Toothbrush U Shaped Toothbrush for Adults. They delivered different item . Makro uses substandard service providers and they have not idea of what’s been delivered . When you arrange for a refund they take 21 -30 days for the refund .thus service is unacceptable.