Makro - Useless Customer Service

Item: Makro
Rating: 1
Author: Tayla S

I ordered online 3 weeks ago. No one has helped me solve this issue. I've spoken to over 12 different people including Anthony Vermeulen who apparently is the manager. I am shocked at this service. They say its because some items they dont have stock. Firstly STATE that when purchasing online and secondly deliver the goods you have in the meatime?

Incompetence. Will not be buying from Makro again!!!

Helpful (0)

Replies (3)

Tayla S's updateReviewer Update

26 Feb 2019, 08:30

I don't need someone commenting it will be handle soon. NO. I need this dealt with right now.

Tayla S's update26 Feb 2019, 08:30

Reviewer Update

I don't need someone commenting it will be handle soon. NO. I need this dealt with right now.

Tayla S's updateReviewer Update

26 Feb 2019, 08:31

And Makro has time to reply on Hello Peter but can't get back to you? Disappointed.

Tayla S's update26 Feb 2019, 08:31

Reviewer Update

And Makro has time to reply on Hello Peter but can't get back to you? Disappointed.

Makro's replyOfficial

26 Feb 2019, 09:16

Good day Tayla

Thank you for bringing this to our attention.

I'm sorry to hear that the delivery of your groceries didn't take place as expected and for the overall service.

I'll be in contact with the carnival store and follow up on this.

Thank you for your patience in this matter.

Regards
Otsiele Boikanyo

Best regards,

Makro's reply26 Feb 2019, 09:16

Official

Best regards,