LM
Lethabo M
1 reviews | Active since Oct 2025
20 Oct 2025, 15:36
Makro unsatisfactory
What a horrible service from makro regarding my delivery and refund,how does an order take 4 days to be delivered and years for my money to be refunded.No this is nonsense and unacceptable
Helpful (0)
Replies (24)0
Replies (24)
Makro's replyOfficial
20 Oct 2025, 15:38Hi Lethabo,
We apologize for the delay of your refund.
Kindy provide us with your order number so that we can follow up for you.
We apologize for the inconvenience that we have caused you.
Regards,
Makro Social Media Team.
We apologize for the delay of your refund.
Kindy provide us with your order number so that we can follow up for you.
We apologize for the inconvenience that we have caused you.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply20 Oct 2025, 15:38
Official
Hi Lethabo,
We apologize for the delay of your refund.
Kindy provide us with your order number so that we can follow up for you.
We apologize for the inconvenience that we have caused you.
Regards,
Makro Social Media Team.
We apologize for the delay of your refund.
Kindy provide us with your order number so that we can follow up for you.
We apologize for the inconvenience that we have caused you.
Regards,
Makro Social Media Team.
Best regards,
LM
Lethabo M's updateReviewer Update
21 Oct 2025, 13:11OD***
LM
Lethabo M's update21 Oct 2025, 13:11
Reviewer Update
OD***
LM
Lethabo M's updateReviewer Update
21 Oct 2025, 13:13The first order number is for my delivery that had an expected delivery date of Wednesday the 22nd
LM
Lethabo M's update21 Oct 2025, 13:13
Reviewer Update
The first order number is for my delivery that had an expected delivery date of Wednesday the 22nd
Makro's replyOfficial
21 Oct 2025, 16:39Hi Lethabo,
We sincerely apologize for the delay of your refund.
We have received feedback from our finance department now stating that your refund has been successfully approved.
The refund will reflect back into your account within the next 7 to 14 working days, bank dependent.
Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
We sincerely apologize for the inconvenience caused.
Regards,
Makro Social Media Team
We sincerely apologize for the delay of your refund.
We have received feedback from our finance department now stating that your refund has been successfully approved.
The refund will reflect back into your account within the next 7 to 14 working days, bank dependent.
Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
We sincerely apologize for the inconvenience caused.
Regards,
Makro Social Media Team
Best regards,
Makro's reply21 Oct 2025, 16:39
Official
Hi Lethabo,
We sincerely apologize for the delay of your refund.
We have received feedback from our finance department now stating that your refund has been successfully approved.
The refund will reflect back into your account within the next 7 to 14 working days, bank dependent.
Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
We sincerely apologize for the inconvenience caused.
Regards,
Makro Social Media Team
We sincerely apologize for the delay of your refund.
We have received feedback from our finance department now stating that your refund has been successfully approved.
The refund will reflect back into your account within the next 7 to 14 working days, bank dependent.
Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
We sincerely apologize for the inconvenience caused.
Regards,
Makro Social Media Team
Best regards,
LM
Lethabo M's updateReviewer Update
22 Oct 2025, 08:17I need to use that money now why is it that when I was purchasing you did not wait for 7-14 working days to take my money,I need to use that money now
LM
Lethabo M's update22 Oct 2025, 08:17
Reviewer Update
I need to use that money now why is it that when I was purchasing you did not wait for 7-14 working days to take my money,I need to use that money now
Makro's replyOfficial
22 Oct 2025, 11:17Hi Lethabo,
We are truly sorry for the delay of your refund.
Regards,
Makro Social Media Team.
We are truly sorry for the delay of your refund.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply22 Oct 2025, 11:17
Official
Hi Lethabo,
We are truly sorry for the delay of your refund.
Regards,
Makro Social Media Team.
We are truly sorry for the delay of your refund.
Regards,
Makro Social Media Team.
Best regards,
LM
Lethabo M's updateReviewer Update
22 Oct 2025, 12:30How is your sorry going to help?I need to use that money ASAP there's no way on earth you can tell me that there's no system to speed up this whole process, please refund me
LM
Lethabo M's update22 Oct 2025, 12:30
Reviewer Update
How is your sorry going to help?I need to use that money ASAP there's no way on earth you can tell me that there's no system to speed up this whole process, please refund me
Makro's replyOfficial
22 Oct 2025, 14:00 Hi Lethabo,
We understand that our apologize cannot rectify the inconvenience that we have caused you.
We will work hard to improve our services.
Regards,
Makro Social Media Team.
We understand that our apologize cannot rectify the inconvenience that we have caused you.
We will work hard to improve our services.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply22 Oct 2025, 14:00
Official
Hi Lethabo,
We understand that our apologize cannot rectify the inconvenience that we have caused you.
We will work hard to improve our services.
Regards,
Makro Social Media Team.
We understand that our apologize cannot rectify the inconvenience that we have caused you.
We will work hard to improve our services.
Regards,
Makro Social Media Team.
Best regards,
LM
Lethabo M's updateReviewer Update
22 Oct 2025, 15:20Are you not getting my point?I need to use the money ASAP
LM
Lethabo M's update22 Oct 2025, 15:20
Reviewer Update
Are you not getting my point?I need to use the money ASAP
LM
Lethabo M's updateReviewer Update
22 Oct 2025, 15:21Should I contact the ombudsman
LM
Lethabo M's update22 Oct 2025, 15:21
Reviewer Update
Should I contact the ombudsman
LM
Lethabo M's updateReviewer Update
22 Oct 2025, 15:21Because I'm not being assisted
LM
Lethabo M's update22 Oct 2025, 15:21
Reviewer Update
Because I'm not being assisted
LM
Lethabo M's updateReviewer Update
22 Oct 2025, 15:23Even now the order that I placed has not even been dispatched?2 days later??
LM
Lethabo M's update22 Oct 2025, 15:23
Reviewer Update
Even now the order that I placed has not even been dispatched?2 days later??
LM
Lethabo M's updateReviewer Update
23 Oct 2025, 07:17Makro am I going to be assisted or not?
LM
Lethabo M's update23 Oct 2025, 07:17
Reviewer Update
Makro am I going to be assisted or not?
Makro's replyOfficial
23 Oct 2025, 09:25Hi Lethabo,
The refund has been processed already.
It depends on your bank when it will be reflect on your account.
We are sorry that we cannot assist you further.
Regards,
Makro Social Media Team.
The refund has been processed already.
It depends on your bank when it will be reflect on your account.
We are sorry that we cannot assist you further.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply23 Oct 2025, 09:25
Official
Hi Lethabo,
The refund has been processed already.
It depends on your bank when it will be reflect on your account.
We are sorry that we cannot assist you further.
Regards,
Makro Social Media Team.
The refund has been processed already.
It depends on your bank when it will be reflect on your account.
We are sorry that we cannot assist you further.
Regards,
Makro Social Media Team.
Best regards,
LM
Lethabo M's updateReviewer Update
23 Oct 2025, 10:05You guys are full of games and tricks give me back my money or even proof that the refund has been processed, so that I can go elsewhere to buy where customers are being take serious
LM
Lethabo M's update23 Oct 2025, 10:05
Reviewer Update
You guys are full of games and tricks give me back my money or even proof that the refund has been processed, so that I can go elsewhere to buy where customers are being take serious
LM
Lethabo M's updateReviewer Update
23 Oct 2025, 15:59Am I going to get any proof fot my refund?
LM
Lethabo M's update23 Oct 2025, 15:59
Reviewer Update
Am I going to get any proof fot my refund?
Makro's replyOfficial
24 Oct 2025, 14:06Hi Lethabo,
We apologize for the delay of your refund.
We have send you a email with the proof of refund.
Regards,
Makro Social Media Team.
We apologize for the delay of your refund.
We have send you a email with the proof of refund.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply24 Oct 2025, 14:06
Official
Hi Lethabo,
We apologize for the delay of your refund.
We have send you a email with the proof of refund.
Regards,
Makro Social Media Team.
We apologize for the delay of your refund.
We have send you a email with the proof of refund.
Regards,
Makro Social Media Team.
Best regards,
LM
Lethabo M's updateReviewer Update
30 Oct 2025, 08:15Hi,I am still waiting for a refund for order number OD*** it's been more than a week now and you said you will look into it
LM
Lethabo M's update30 Oct 2025, 08:15
Reviewer Update
Hi,I am still waiting for a refund for order number OD*** it's been more than a week now and you said you will look into it
Makro's replyOfficial
30 Oct 2025, 10:33Hi Lethabo,
As we have advised that your refund has been processed already.
The refund will reflect back into your account within the next 7 to 14 working days, bank dependent.
Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
We sincerely apologize for the delay of your refund.
Regards,
Makro Social Media Team.
As we have advised that your refund has been processed already.
The refund will reflect back into your account within the next 7 to 14 working days, bank dependent.
Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
We sincerely apologize for the delay of your refund.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply30 Oct 2025, 10:33
Official
Hi Lethabo,
As we have advised that your refund has been processed already.
The refund will reflect back into your account within the next 7 to 14 working days, bank dependent.
Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
We sincerely apologize for the delay of your refund.
Regards,
Makro Social Media Team.
As we have advised that your refund has been processed already.
The refund will reflect back into your account within the next 7 to 14 working days, bank dependent.
Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
We sincerely apologize for the delay of your refund.
Regards,
Makro Social Media Team.
Best regards,
LM
Lethabo M's updateReviewer Update
31 Oct 2025, 07:53Purchase on the 20th of October I need my refund please
LM
Lethabo M's update31 Oct 2025, 07:53
Reviewer Update
Purchase on the 20th of October I need my refund please
Makro's replyOfficial
31 Oct 2025, 09:52 Hi Lethabo,
We have advised that the refund has been processed already.
We apologize for the delay and inconvenience caused.
Regards,
Makro Social Media Team.
We have advised that the refund has been processed already.
We apologize for the delay and inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply31 Oct 2025, 09:52
Official
Hi Lethabo,
We have advised that the refund has been processed already.
We apologize for the delay and inconvenience caused.
Regards,
Makro Social Media Team.
We have advised that the refund has been processed already.
We apologize for the delay and inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
LM
Lethabo M's updateReviewer Update
12 Nov 2025, 13:48CR*** I am waiting for that refund it says they will credit my account today but there's nothing
LM
Lethabo M's update12 Nov 2025, 13:48
Reviewer Update
CR*** I am waiting for that refund it says they will credit my account today but there's nothing
Makro's replyOfficial
13 Nov 2025, 11:52Hi Lethabo,
We're truly sorry to hear about your experience.
We understand your frustration and disappointment concerning the delay in receiving your refund.
Kindly send us an email on *** , if the refund does not reflect till Friday.
We're truly sorry to hear about your experience.
We understand your frustration and disappointment concerning the delay in receiving your refund.
Kindly send us an email on *** , if the refund does not reflect till Friday.
Best regards,
Makro's reply13 Nov 2025, 11:52
Official
Hi Lethabo,
We're truly sorry to hear about your experience.
We understand your frustration and disappointment concerning the delay in receiving your refund.
Kindly send us an email on *** , if the refund does not reflect till Friday.
We're truly sorry to hear about your experience.
We understand your frustration and disappointment concerning the delay in receiving your refund.
Kindly send us an email on *** , if the refund does not reflect till Friday.
Best regards,
Makro's replyOfficial
13 Nov 2025, 12:09Hi Lethabo,
We're truly sorry to hear about your experience.
We understand your frustration and disappointment concerning the delay in receiving your refund.
Kindly send us an email on *** , if the refund does not reflect till Friday.
We're truly sorry to hear about your experience.
We understand your frustration and disappointment concerning the delay in receiving your refund.
Kindly send us an email on *** , if the refund does not reflect till Friday.
Best regards,
Makro's reply13 Nov 2025, 12:09
Official
Hi Lethabo,
We're truly sorry to hear about your experience.
We understand your frustration and disappointment concerning the delay in receiving your refund.
Kindly send us an email on *** , if the refund does not reflect till Friday.
We're truly sorry to hear about your experience.
We understand your frustration and disappointment concerning the delay in receiving your refund.
Kindly send us an email on *** , if the refund does not reflect till Friday.
Best regards,