Makro - ********* Business principles

On the 26/11/2021, I ordered and payed for a Fridge on Makro's online platform. To date I have not received my parcel. They don't reply to your emails and when you eventually get through to an operator on their call services, they only indicate that they will escalate. GUYS DO NOT BUY FROM MAKRO. Their service is the worst, I have experienced. I am actually going to start a petition and contact Carte Blanche. Their is enough complaints on Hello Peter to indicate that Makro are taking the consumers for a ride. I will also be contacting the consumer protection act.