Makro: Unacceptable Refund Turnaround Time to Return Customers Money

On Saturday 01st Feb-25 I purchased a UPS for my modem from Makro Capegate via. my Payflex Account. The same evening I discovered it was the incorrect specification and then returned the item to Makro on Sunday 02nd Feb-25.. Today is Tuesday 04th Feb-25 and Makro has still not processed the credit to Payflex, even though the product was returned 3 days ago. I called Makro this afternoon only to be informed by the Makro customer service consultant namely Kabelo that Finance Dept. still has to approve my credit for my return. I was absolutely taken aback that Makro would have their product and my money, and three days later still waiting for Makro to approve the credit payment to Payflex, it is absolutley ludicrous that Makro operates in this fashion.