MAKRO UNABLE TO DEAL WITH ORDERS. WORST ONLINE COMPNAY IN SOUTH AFRICA

Good day -ATTENTION DOUNG JONES

I ordered a stove from Makro on the 30th October.

MAK ***

TRACKING NUMBER – MAK***

Dawn wing received data on 31st to collect When they went to collect there was nothing to collect. On 2nd your company then cancelled the order.

Your call centre is useless. They could not track anything and it took me 1 hour of trying to find out what happened to actually get the right tracking number assigned to this delivery.

Your staff say of we have problems because of black Friday. If you cannot handle the orders 1 month before real black Friday then why are you even offering something that you cannot service.

This stove is for a 76 year old lady who has arranged the installation of the stove on Friday, as the email said 2 -5 days delivery

Estimated delivery: 2 - 5 days

She has had her old stove removed, so how is she supposed to cook

please ENSURE THAT THIS ORDER IS DELIVERED BY Friday 5th November before 12pm

Regards Jill Bell +27(0)67 ***