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kobus B

1 reviews | Active since Mar 2015

07 Mar 2025, 10:20

Makro - *****ulent sales and non - refund!

I bought an online item from Makro, MAK***. Delivery was expected 2 weeks later. It has now been 5 weeks. I made 5 calls to their call-centre, received a ref .number for each call. I sent 3 emails to their online customer service. I have now been requesting a refund for the last week. There is ZERO feedback or commitment to resolve this. Consumers be aware, MAKRO do not deliver and do not refund. My next step would be a ***** case?

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Replies (2)
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kobus B's update18 Mar 2025, 05:37
Reviewer Update
No it has not. Today is 18March 2025 and no refund have been received yet!
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kobus B's update25 Mar 2025, 05:45
Reviewer Update
Still no refund !!!
It has been 17 days. I am proceeding to the National Consumer Commission for relief as Makro is clearly unable to process this refund.