Makro TV

Hi. Thank you for replying.
I also had a LG agent at my premises today 28 June 2025 and they confirm that the damage is internally and not from the outside of the TV and according to the LG agent the delivery guy was suppose to open the box and take pictures of the TV to make sure it is working and in a good condition before they leave and that is not what the delivery guy did. According to the LG agent it does not matter how u open the box, as long as u don't damage the polystyrene in the box. Also take note that the vehicle the delivery guy use was an old Nissan bakkie and not even a proper delivery vehicle.
LG agent also spoke to the sales person who sold the TV to me due to no manager availability on weekend and comes with a different story now and state that it could be the mounting on the wall now. Take note that mounting was done by me.

Thanks Pieter

Ps
At this point in time I just want my money back from Makro due to that there stories is every time a different story

Thank you. So far I am not winning with them.

Update
30 June 2025
Success 😀
Here is my experience for the day.
Took the LG TV to Makro. Same story as the way it was via phone calls. Nobody want to help. From one Manager to the next. After screaming to them they start giving me the silent treatment. So I've decided to go upstairs to top Management. There I spoke to Mr FLIPPIE SPIES. He helped me right away after I told him everything. The one thing he could not helped with was the refund. But he assured me we can replace the TV ASAP. Down to the store again 3 x wonderful sales people helped me "Mr Jabulane Ncube, Ms Angel Kutshinani and Mr Donevan Schubert. But they said there was no LG in stock as the one I had. So Ms Angel Kutshinani showed me a better and cheaper TV - HISENSE QLED 75 inch - plus a TV bar. So I have decided to take the HISENSE QLED 75 inch with sound bar.

To HelloPeter.Com thank you for your concern and reply in my difficult experience with Makro

Here is my A Team experience with Macro
Mr Flippie Spies - Top Management - he was the one who made everything happend. Thank u sir.
Ms Angel Kutshinani - Sales
Mr Donavan Schubert - Sales
Mr Jabulane Ncube - Sales

Here is my U Team ( The useless squid) experience with Makro
Ms Patricia - Manager at TV department
Ms Maryke - Also a manger from some where
Mr Themba - Sales
Mr Richard - Sales - he sold us the extended warranty
Mr Joe - Manager.
They promised but can't deliver. Full of excuses when things go bad.

I really hope that these people good and bad can see this message.

I said it before and say it again.
STAY AWAY FROM MAKRO
I personally will never go there again.

Thank you
PIETER

Thank you so much 👍