Makro - truly appalling customer “service”.

Further to my complaint, David Mabena contacted me and said he’d get someone to phone me from Carnival City. Unfortunately someone phoned while I was admitting my husband to hospital so I couldn’t answer. I phoned the number but as it was a switchboard I didn’t know who to ask for. I sent an email to David Mabena on Monday asking for them to phone again. Not only has there not been a further call, I didn’t get a response to the email. This has taken over a month to resolve - truly appalling customer “service”.