Makro treating their customer’s poorly whilst holding their money.

I guess I should claim commission as I was asked to follow up on a collection order with the delivery company.

I bought a stove from them on the 2nd of December, it arrived damaged on the 11th and i immediately logged a return and there has been no collection to date.

I have called multiple times to follow up and I get different versions as to why they have not collected and they keep blaming a third party ( I don’t recall purchasing the stove from a third party) I purchased it from Makro.

This is really not acceptable from such a reputable company.

I would appreciate that they do their job and stop making this problem my issue to resolve.

If I should be purchasing from a third party, in future, please put a redirect link so that I can order directly from your supplier.