Makro treating customers like *****!!!!

I lodged a complaint about a staff member at Makro 3 weeks ago, yesterday for the first time i was contacted by a female from the store (3 weeks later) who told me that they will not be able to meet the price given to me by their staff at the store, her main reason was that the staff denied giving me a price or a story about how he purchased a fridge from the store at a reduced rate, she then said it becomes a "he said - she said" story and they cannot meet the price, i asked the lady to put all of this on email and i provided her with my email address... i am still waiting for the info as i will take this higher. Makro staff is highly *********** and make customers seem like *****. If you are reading this and you are a customer of the Riversands branch... STAY AWAY YOU WILL BE TREATED LIKE A **** AND ******... i will be posting daily about this complaint....stay tuned!!!!